Our Refund Policy
At PedagogyTime, we strive to ensure customer satisfaction with our services. However, we understand that there may be situations where a refund is warranted. Please read our refund policy carefully to understand your rights and responsibilities regarding refunds.
- Eligibility for Refund:
- Refunds are only applicable for purchases made directly through our website.
- To be eligible for a refund, you must submit a refund request within [X] days of the purchase date.
- Refunds are not applicable for services that have been fully rendered or completed.
- Refund Process:
- To request a refund, please contact our customer support team at [email address] with your purchase details and reason for the refund.
- Our team will review your request and assess whether you meet the eligibility criteria for a refund.
- If your refund request is approved, the refund will be processed within [X] days to the original method of payment.
- Non-Refundable Items:
- Certain items may not be eligible for refunds, including:
- Digital products or services that have been accessed or downloaded.
- Services that have been partially rendered or completed.
- Promotional or discounted purchases.
- Dispute Resolution:
- If you are dissatisfied with our decision regarding your refund request, you may escalate the matter to our management team for further review.
- We are committed to resolving disputes promptly and fairly to ensure customer satisfaction.
- Contact Us:
If you have any questions or concerns regarding our refund policy, please contact us at [customer support email] or [phone number]. Our support team will be happy to assist you.
